# Not seeing data > A checklist for when events aren't showing up - from a missing snippet to a wrong key, localhost, or an ad-blocker. Source: https://oakdata.co/docs/troubleshooting/no-data --- Installed the SDK but the dashboard is empty? Almost every case is one of a handful of causes. Work through these in order - the first few take seconds. ### Confirm the snippet is on the page Open your live site, view source, and check the OakData script is present in the ``. In the browser console, `window.oak` should be defined after load. ### Check the key and host The key must be your project's **public** key (it starts with `oak_pub_`) and belong to the project you're looking at. A secret key, a typo, or the wrong project's key all silently drop events. **console** ```js oak.getDistinctId() // should return an id, not undefined ``` ### Look for the ingest request Open the Network tab, reload, and filter for `oakdata`. You want a `POST` to the ingest endpoint returning **200**. If you see no request at all, an [ad-blocker](https://oakdata.co/docs/troubleshooting/adblockers) is the usual culprit. A `401`/`403` means the key is wrong. ### Rule out localhost By default the tracker still fires on `localhost`, but some setups disable it. If production works and local doesn't, that's expected - test on your deployed site, or enable localhost tracking in the script config. ### Give it a moment, then check Live Events are batched and flushed a beat after they fire. Load a page, then watch **Live** - a fresh visit appears within a second or two. The dated reports also depend on the [date range](https://oakdata.co/docs/using/filters) being wide enough to include now. > **Bots are hidden by default** If your only traffic so far is you testing from a script or a headless browser, it may be classified as a [bot](https://oakdata.co/docs/using/bots) and hidden. Toggle **Show bots** to check. ## Still stuck? - [Ad-blockers](https://oakdata.co/docs/troubleshooting/adblockers) - The most common reason events never leave the browser. - [Re-check the install](https://oakdata.co/docs/install) - Walk back through the four setup steps.