# FAQ

> Quick answers to common questions about cookies, billing, bots, and reading your data.

Source: https://oakdata.co/docs/troubleshooting/faq

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Short answers to the questions that come up most. Each links to the full detail where there is more to say.

## Does OakData use cookies?

It stores a single **first-party** identifier in the visitor's browser to recognise them across pages and sessions. There are no third-party cookies and no cross-site tracking - the id is scoped to your site only. See [identity resolution](https://oakdata.co/docs/concepts/identity).

## Do I need a cookie consent banner?

That depends on your jurisdiction and how you configure OakData - we can't give legal advice. Check your own obligations. Data-subject deletion and export are available when you need them - see [data deletion (GDPR)](https://oakdata.co/docs/api/gdpr).

## Will ad-blockers block it?

They can, if you load the tracker from a third-party domain. Serving it [first-party from your own subdomain](https://oakdata.co/docs/troubleshooting/adblockers) avoids filter lists entirely.

## Are bots counted in my numbers?

No - crawlers and automated traffic are [detected and hidden by default](https://oakdata.co/docs/using/bots), and bot events are never billed. You can toggle them on to inspect them.

## What counts as an event for billing?

Every captured action - pageviews, autocaptured clicks, and your custom events - is one event. **Bot traffic is not billed**, so a crawl spike can't push you toward a plan limit. See [rate limits & quotas](https://oakdata.co/docs/concepts/rate-limits).

## Can I track more than one site?

Yes - create a project per site, each with its own keys and dashboard. A single project can also span subdomains; filter by [domain](https://oakdata.co/docs/using/filters) to split them.

## Can an AI agent read my analytics?

Yes. Connect Claude, Cursor, or any MCP-capable agent to the [MCP server](https://oakdata.co/docs/api/mcp) and it reads your real user data as first-class tools. Everything is also available over the [REST API](https://oakdata.co/docs/api/rest).

## How do I delete a person's data?

Erase or export everything for a single visitor - events, sessions, and replay chunks - over the secret-key API. Full details in [data deletion (GDPR)](https://oakdata.co/docs/api/gdpr).

> **Didn't find your answer?** The [rest of the docs](https://oakdata.co/docs) go deeper on every topic above, and each concept page links to the relevant API. Start from the [overview](https://oakdata.co/docs) if you're not sure where to look.

## Where to next

- [Not seeing data](https://oakdata.co/docs/troubleshooting/no-data) - Work through the missing-events checklist.

- [Identity resolution](https://oakdata.co/docs/concepts/identity) - How visitors are recognised and stitched together.